Learning Hub Provide Training in
1: Certified Administrator Program
2: Salesforce.com Certified Force.com Developer Program
3: Certified Service Cloud Consultant Program
1: About the Salesforce.com Certified Administrator Program
The Salesforce.com Certified Administrator program is designed for individuals who have experience as a Salesforce administrator. The program encompasses the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds.
The first credential in the program is the Salesforce.com Certified Administrator. This credential focuses on the features and functionality used to maintain a Salesforce implementation. The second level in the program is the Salesforce.com Certified Advanced Administrator. This credential is targeted towards the Salesforce.com Certified Administrator who has mastered Salesforce configuration maintenance, can demonstrate an understanding of administration best practices, and is able to use the advanced features and functionality to solve a variety of business problems.
2: About the Salesforce.com Certified Force.com Developer Program
The Force.com certification program is for individuals who want to demonstrate their knowledge, skills, and capabilities to build custom applications on the Force.com platform. The program encompasses the breadth of application development on the Force.com platform, including the declarative capabilities, the programmatic capabilities of Force.com code (Apex) and Force.com pages (Visualforce), and application development lifecycle management with cloud computing development as a service.
The Salesforce.com Certified Force.com Developer certification exam encompasses the declarative capabilities of the Force.com platform. To achieve this credential, a candidate must successfully complete the exam. This exam is a prerequisite to the Salesforce.com Certified Force.com Advanced Developer exam.
The Salesforce.com Certified Force.com Advanced Developer credential encompasses the programmatic capabilities of the Force.com platform, including Force.com code and Force.com pages. To earn this credential, a candidate must successfully complete three activities:
i. The Salesforce.com Certified Force.com Advanced Developer exam:
A multiple-choice/multiple-select proctored exam. This portion of the credential program must be passed successfully to move on to the next portion: the programming assignment.
ii. The Advanced Developer programming assignment:
At scheduled times throughout the year, certification candidates who have passed the Salesforce.com Certified Force.com Advanced Developer exam will be given the opportunity to complete the second portion of the credential program: the programming assignment. A set of requirements and development parameters will be sent to the candidate, and the candidate will have a fixed amount of time to complete and submit the assignment. The candidate will be given the evaluation criteria and detailed instructions on how to complete and submit the final working application. The programming assignment is completed at the candidate’s own pace and doesn’t require working at a proctored site. However, there will be a deadline for assignment completion.
iii. The Advanced Developer essay exam:
Upon submission of the programming assignment, the candidate will be required to complete a short-answer proctored exam that covers the specifics of the programming assignment. The candidate will need to go to a testing center and complete the essay exam. The essay exam, in combination with the programming assignment, will be evaluated and scored as the final portion of the Salesforce.com Certified Force.com Advanced Developer certification program.
The Salesforce.com Certified Force.com Advanced Developer credential will be granted to a candidate upon successful completion of all parts of the program.
This study guide provides information about the Salesforce.com Certified Force.com Developer exam.
3: About the Salesforce.com Certified Service Cloud Consultant Program
The Salesforce.com Certified Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce.com Certified Administrator exam. The Salesforce.com Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.